Frequently Asked Questions (FAQs)


(1) How do I get a Consolidated Emblem?

Answer: Where you can buy your Consolidated Emblem depends on the State you want to get it. Each State that supports the Consolidated Emblem has its own distribution structure. In most cases, there are a number of Authorized Distribution Agents who procure the Emblems from the State Government and sell them through their own distribution channels. We have listed some of the contacts for each State - to see them click here.
Each Authorized Emblem Distribution Agent is issued a state-approved identification card with the Agent's name and identification number. If necessary, you can verify the authenticity of the ID by calling 0708-649-3335 or sending a text message with only the Agent's ID number to 0705-782-5507. Also, you can use this website to verify the Agent's ID.

(2) How many consolidated Emblems do I need for a vehicle?

Answer: Before now, you may be required to buy several types of Emblems to cover you for the various State Emblems. With the Computerized Consolidate Emblem, you only need to buy one classs of Emblem. Each Emblem covers you for all of the State Emblems. For example, in the case of Anambra State, you will be covered for all the 9 State Emblems: Board of Internal Revenue (BIR), MOT, Commerce and Industry, ANSEPA, Road Permit, Road Users Pass, Vehicle Commodity, Heavy Duty Permit, and ANSEPA Bucket.

(3) How am I protected in other States that do not have the Consolidated Emblem?

Answer: First, all of the affected ministries and agencies of all of the States in Nigeria have been notified and instructed about the Consolidated Emblems. Secondly, each Emblem contains two phone numbers; one for customer service - for you to call us anytime (24x7) for assistance; the other is a GSM phone number (0705-782-5507) in font of the Emblem which can be used by any body including State enforcement agencies to verify the authenticity or originality of the Emblem. Every State Emblem enforcement agency has been instructed to use these means to verify your Emblem, if necessary.

(4) How long does a Consolidated Emblem last?

Answer: Each Consolidated Emblem is valid for one year. The year of validity is shown on the front of the Emblem.

(5) How do I check that an Emblem is not a fake before buying it?

Answer: You can verify the authenticity of an Emblem before buying it by sending the Emblem's Serial Number (S/N) as a text message to 0705-782-5507. You will get a response, within seconds, about the Emblem with sufficient information on whether to buy it or not. If you suspect a fraudulent activity, please, call us at 0708-649-3335 or 0805-422-6600. If teh Emblem is valid, the system also indicates the ID of the Agent authorized to sell it. make sure that you compare the Agent ID with the Agent ID on the receipt.

You may also use this website to verify an Emblem - click here.

(6) After buying an Emblem, how can I protect the Emblem for the vehicle?

Answer: To help protect the vehicle with the Enforcement Agents, it's important that the Emblem be registered after purchase. This is accomplished by making sure that you fill in the Receipt and return the duplicate to the Seller. it will be used to enter the applicable information into the Emblem computer system so that any Enforcement Agent will be able to verify your Emblem. Before the information from the Receipt is entered into the computer system, you can protect your vehicle by by pre-registering the Emblem immediately after buying it. To do so, just send the Emblem's S/N, Receipt number, vehicle plate number, and Agent ID as a text message to 0705-782-5507.

You may also use this website to pre-register an Emblem - click here.

(7) If I bought an Emblem without verification, how do I protect myself and the vehicle?

Answer: If you bought your Emblem without verification or registration, then you should immediately verify the Emblem using your GSM phone or this website or call our Customer service number at 708-649-3335 or 0805-422-6600. Please, compare the response from our system with the information on your receipt with respect to the Agent ID. If you noticed any discrepancies or system error message, please, call our Customer service number immediately or send us an email message or text message.

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